Performance Management & Appraisal

In addition to being an exercise in dealing with complexity of tasks, management and supervision of teams carries the additional burden of law and procedure that must be respected. This training course is precisely about striking a balance between the two while producing the best possible results from the team.

The course takes attendees through an overview of performance management and associated techniques. The application of those techniques to issues of poor performance, incapacity and handling of disciplinary issues. We will not only discuss the concepts but look at the specific tools and instruments used in addressing these issues while working within the guidelines of industrial relations law and best practice.

After the training delegates will be able to:

  • Create and evaluate performance management plans
  • Institute corrective action plans
  • Handle disciplinary procedures in line with relevant statutes
  • Understand performance measurement techniques
  • Appraise and report on performance